Platform features

Tools for website support chat

Knowledge, an embeddable widget, and live handoff when your team needs to step in.

Features

Each area maps to a screen in your dashboard.

AI Chatbot

Configurable prompts, welcome messages, and suggested questions tuned to each website.

Website crawling

Pull public page content so the bot can reference live site copy when answering visitors.

Knowledge base

FAQs, uploads, and documents the bot uses to answer visitors.

Live chat

Queue, agent availability, and handoff when someone needs to take over.

Ticket management

Convert unresolved chats into tracked tickets your support team can close out.

Analytics

Conversation volume, AI usage, and support snapshots in one workspace view.

Team management

Invite teammates with owner, agent, and viewer roles across your organization.

See the full product flow

Try the 7-day free trial, or compare plans before you commit.